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TERMS AND CONDITIONS

SUBJECT MATTER

1. SUBJECT MATTER

This agreement contains the general contractual terms and conditions (hereinafter the
"General Terms and Conditions of Use") governing the use of the website
www.supremeluxurygoldclub.com/shop, the official online Supreme Luxury Gold Club
store (hereinafter the "Site") and the services available through it. The Site is managed
and maintained by Supreme Luxury Gold Club Srl, with its registered office at CALLE
CABALLEROS 14, 29601 MARBELLA, MALAGA, tax code and VAT number
ESB93569150, registered with the Malaga Chamber of Commerce at Economic and
Administrative.
Access to and use of the Site are activities governed by these General Terms and
Conditions of Use, of which the user - who represents that he/she is an adult - is aware
and accepts by simply browsing the Site. If the user is not an adult and/or is not in
agreement, in whole or in part, with the General Terms and Conditions of Use, he/she
must cease browsing and use immediately. Similarly, the purchase of the Products, as
defined in the General Terms and Conditions of Sale, is governed by and presupposes
awareness and acceptance thereof.
For assistance and/or information regarding orders and shipments, refunds and the
return of Products purchased through the Site, suggestions and other general
information concerning the services provided by the Site, Supreme Luxury Gold Club
may always be contacted by e-mail at the address info@supremeluxurygoldclub.com.
For any further legal information, the Privacy and Cookie Policy, Customer Care
section and General Terms and Conditions of Sale may be consulted.
Supreme Luxury Gold Club may amend or simply update all or part of these General
Terms and Conditions of Use. Changes and updates shall be communicated to users on
the home page of the Site as soon as they are adopted and shall be binding once posted
on the Site in this section.

2. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
Supreme Luxury Gold Club recommends that access to and use of the Site, including
the viewing of Web pages, communications with Supreme Luxury Gold Club,
downloading of information concerning Products and the purchase thereof on the Site
be activities carried out by users solely for personal purposes, unrelated to any trading,
entrepreneurial or professional activity. Using any part or section of the Site and the
material contained on the Site for direct or indirect trading or advertising activities of
any kind is expressly prohibited. Users who engage in fraudulent or illegal acts shall be
prosecuted in accordance with the law.
Users shall be solely liable for the use of the Site and its contents. Supreme Luxury
Gold Club may not be held liable in any way for the use of the Site or its contents in a
manner inconsistent with applicable provisions of law by any of its users, without
prejudice to Supreme Luxury Gold Club's liability for wilful misconduct or gross
negligence. In particular, the users shall be solely liable for the submission of inaccurate
or incomplete information and data and the improper use thereof. Furthermore, the users
shall always be liable for the processing of the personal data of third parties and for
obtaining their consent to processing where required by law.

Despite Supreme Luxury Gold Club's commitment to take all measures reasonably
necessary to ensure that the Site and its contents are free of viruses and defects,
Supreme Luxury Gold Club cannot guarantee that the computers of users and their
hardware and software components will not be damaged, corrupted, lost or suffer other
consequences following access to or use of the Site or any of its contents. Supreme
Luxury Gold Club disclaims all liability for any damages deriving from the
inaccessibility of the services present on the Site or from any damages caused by
viruses, damaged files, errors, omissions, service outages, deletions of contents,
problems relating to the network, providers or telephone and/or telecommunications
connections, unauthorised access, alteration of data, and improper and/or defective
functioning of users' electronic devices. Users shall be responsible for using anti-virus
software to scan in advance any software or other materials that they download from the
Site and to verify that such software or materials are compatible with their devices.
Users are responsible for keeping and properly using their personal information,
including credentials that allow them to access reserved services and for all adverse or
detrimental consequences that should result for Supreme Luxury Gold Club or third
parties following the improper use, loss or theft of such information.

3. PRIVACY AND COOKIE POLICY
Users are advised to read the Privacy and Cookie Policy closely in order to understand
how the Site collects and uses users' personal data and for what reasons. The Privacy
and Cookie Policy applies even if users access the Site and use the related services but
do not purchase any Products.

4. INTELLECTUAL PROPERTY RIGHTS
The user acknowledges that all contents, in any format, published on the Site, including
Web pages, graphics, colours, templates, instruments, the fonts and design of the Site,
diagrams, layouts, methods, processes, features and software that are part of the Site are
protected by copyright and all other intellectual property rights held by Supreme Luxury
Gold Club or are included with the permission of their owners. Reproduction of part or
all of the Site and its contents in any form without the express written consent of
Supreme Luxury Gold Club or its owners is prohibited. Supreme Luxury Gold Club
may authorise or forbid the direct or indirect, temporary or permanent reproduction, in
any manner of form, of the Site and its contents, in whole or in part.
With regard to the use of the Site, users are authorised solely:
(i) to view the Site and its contents;
(ii) to engage in all other acts of temporary reproduction, devoid of inherent economic
significance, regarded as provisional or accessory, as integral and essential to viewing
the Site and its contents;

(iii) to carry out all other operations of browsing of the Site that are performed solely
for legitimate use of the Site and its contents.

5. LINKS TO OTHER WEBSITES
The Site may contain hypertext connections ("links") to websites managed by third
parties. Supreme Luxury Gold Club has no control over and cannot be held liable or
responsible for the accuracy, security or reliability of any third-party website or the
contents, advertising messages, products or other materials present or available on such
sites. Furthermore, Supreme Luxury Gold Club cannot be held liable for the rules
adopted by such sites with regard to the privacy of users and the processing of their
personal information during the browsing process. The users shall therefore view the
terms and conditions of use and privacy rules adopted by the third parties when they
visit the websites of third parties through the links contained in the Site.
The Site provides links to other websites solely to facilitate its users in search and
browsing and to facilitate hypertext connections via the Internet to other websites. The
presence of links on the Site does not constitute nor entail any recommendation or
sponsorship by Supreme Luxury Gold Club of such websites.

6. INFORMATION, REPORTS AND COMPLAINTS
Users may contact us as follows for any information, requests, reports or complaints
concerning the Site:
TEL. +34 951385140
MAIL. info@supremeluxurygoldclub.com

GENERAL CONDITIONS OF SALE
1. Acceptance of the General Conditions of Sale and conclusion of the contract

1.1 In purchases of Products carried out through the Site, the parties shall be Supreme
Luxury Gold Club S.r.l. as seller (hereinafter " Supreme Luxury Gold Club ") and the
individual who undertakes the purchase via the Site for reasons other than trading,
entrepreneurial or professional activity, as the buyer (hereinafter the "Customer").
1.2 All purchases are subject to these general terms and conditions of sale (hereinafter
the "Conditions"), as published on the Site when the order is placed by the Customer.
1.3 The Site is intended for retail sale and, as such, is understood to be for use by
Customers only. If one or more sales are made to a party that does not qualify as a
Customer, the following Conditions shall apply, but, by way of exception to the said
Conditions, (i) the buyer shall not have the right of withdrawal set out in Article 5
below, (ii) the buyer shall not benefit from the warranty for the Products specified in
Article 6 below, (iii) the buyer shall not benefit from any other protection provided for
therein in accordance with Legislative Decree No. 206/2005, as amended (the
Consumer Code) and (iv) the contract of sale concluded between Supreme Luxury Gold
Club and the buyer shall be governed by the laws of Italy, with the exclusion of the
Vienna Convention on the sale of goods.
1.4 By placing an order according to the various methods envisaged, using the order
form present on the Site (hereinafter an "Order"), the Customer represents that he/she
has viewed all information provided to him/her during the purchasing procedure and
that he/she accepts in their entirety these Conditions, which represent an integral part of
the contract of purchase of the Products.
1.5 These Conditions may be printed or saved on a permanent medium, in accordance
with Art. 12 of Legislative Decree No. 70/2003 and Art. 51 of Legislative Decree No.
206/2005, as amended by Legislative Decree No. 21/2014.
1.6 Any costs of connecting to the Site via the Internet, including telephone costs, shall
be borne solely by the Customer, according to the rates applied by the operator selected
by the Customer.
1.7 Supreme Luxury Gold Club reserves the right to modify these Conditions at any
time, at its discretion, without the need to give any advance notice to users of the Site.
Any modifications made shall become effective from the date of publication on the Site
and shall apply solely to sales concluded with effect from that date. The prices, Products
for sale on the Site and/or their characteristics are subject to change without notice.
Before sending an Order pursuant to Article 2 below, the Customer should verify the
final price of sale.
1.8 Although the Site can be accessed from anywhere in the world, the Products
available may only be purchased by users who request their delivery to one of the
Countries specified on the Site in the section "Shipping".

2. Selection of the Products and methods of purchase

2.1 The only Products offered for sale by Supreme Luxury Gold Club are those present
on the Site when the Order is placed, with the characteristics described in the pertinent
product information sheets.
2.2 In any event, it is understood that the images accompanying the information sheet
for a Product are for informational purposes only and may not be perfectly
representative of its characteristics, differing, for example, in terms of colour and size
(possibly due to the browser and monitor used to access the Site and display the
images).
2.3 The presentation of Products on the Site shall not be binding on Supreme Luxury
Gold Club, instead representing a mere invitation addressed to the Customer to submit a
contractual purchase offer, rather than an offer to the public.
2.4 The Customer may select the Products of interest and place them in his/her personal
virtual shopping cart. After the selection process has been completed, in order to
proceed with the purchase of the Products placed in the cart, the Customer will be asked
(i) to register with the Site, by providing the requested information; (ii) to log in, if the
Customer has already registered; or (iii) if the Customer does not wish to register with
the Site, to provide his/her information in order to complete the order and permit the
consummation of the contract of purchase.
2.5 Customers already registered with the Site may also add one or more Products
present on the Site to their personal Wishlists. The Wishlist is a way of saving
information about Products that a Customer wishes to purchase. This feature saves the
selected Products even after the user leaves the Site, making it easy for the user to move
and purchase his/her favourite Products at a later time. The Products will remain on the
Wishlist - which the Customer can check at any time by logging in to the Site and
accessing the specific section ["My Wishlist"] - until they are moved into the shopping
cart by clicking on the button ["Purchase"] next to each Product or on the button ["Add
all to cart"], where the Customer wishes to move all of the Products on his/her Wishlist
to the cart, or they are permanently removed by the Customer. Please note that Products
added to a Customer's Wishlist shall not be reserved and shall be available for purchase
by other customers until an order for the Products concerned - after they have been
moved to the shopping cart - is placed and confirmed in accordance with these general
conditions of sale.
2.6 The Customer must also select the methods of shipment of the Products and method
of payment from among the options provided on the Site. The Customer must also
request that Supreme Luxury Gold Club issue a tax invoice for the purchase, where
desired, pursuant to Art. 22 of Presidential Decree No. 633/1972.
2.7 Once the above steps have been completed, the Customer will be able to view a
summary of his/her Order, the contents of which may be modified until the button
["Confirm order with payment obligation"] is selected. The Customer must then
carefully read and expressly approve these Conditions by checking a box on the Site.
Finally, the Customer will be asked to confirm the Order, which will then be
definitively submitted to Supreme Luxury Gold Club, using the button ["Confirm order
with payment obligation"].

2.8 Orders submitted by Customers to Supreme Luxury Gold Club via the Site are
contractual proposals and are governed by these Conditions.
2.9 Orders are subject to the availability of the Products and acceptance by Supreme
Luxury Gold Club. Supreme Luxury Gold Club reserves the right, at any time and at its
sole discretion, to reject an Order, including, for example, cases in which (i) the
Products ordered are no longer available on the Site and/or in its warehouses; (ii)
Supreme Luxury Gold Club identifies an error on the Site concerning the price and/or
description of the Products; (iii) an Order cannot be filled due to an error in the
information provided by the Customer (for example, information on payment, invoicing
or the delivery address); and (iv) Supreme Luxury Gold Club has reason to believe that
an Order has been placed by a minor. Supreme Luxury Gold Club also reserves the right
to undertake partial deliveries and/or to limit the quantity of Products ordered by the
Customer to a number of Products deemed reasonable for home use. In such cases, the
Customer shall only be charged the price of the Products delivered. In all cases in which
Supreme Luxury Gold Club is unable to fill an Order, is able to do so only in part, or
intends to limit the quantity of Products subject to the Order, Supreme Luxury Gold
Club shall contact the Customer by e-mail or telephone as soon as possible and in any
event within 30 (thirty) days of the submission of the Order via the Site. Any payments
already made by the Customer shall be promptly refunded by Supreme Luxury Gold
Club according to the same methods used by the Customer to make payment for the
Products.
2.10 Supreme Luxury Gold Club shall confirm that an Order has been properly received
by sending the Customer a reply by e-mail to the e-mail address indicated by the
Customer confirming the Order (hereinafter the "Order Confirmation"). The Order
Confirmation shall contain a copy of these Conditions, as provided for in applicable
legislation, the data included in the Order by the Customer and a description of the
characteristics of the Product(s) ordered, so that they Customer can check them and
report any corrections of incorrect data without delay.
2.11 All contracts of purchase for the Products shall be considered concluded when the
Customer receives the Order Confirmation from Supreme Luxury Gold Club by e-mail.

3. Prices and Payment Methods
3.1 The prices indicated on the Website shall be understood as inclusive of taxes and
VAT. Any delivery costs or payment charges shall in any case be notified to the Client
via the Website or through these Conditions.
3.2 The following payment methods are accepted:
(i) PayPal
Clients may pay via PayPal in accordance with the specific methods set by the same.
(ii) Credit card

Where products are purchased using a credit card, the transaction may be performed via
the PayPal secure server or another secure server as chosen by Supreme Luxury Gold
Club.
Under no circumstances and at no stage of the transaction shall Supreme Luxury Gold
Club be able to access the Client's credit card details, which shall be transmitted through
a secure connection directly to the banking institute that manages the transaction. No
electronic record of said details shall be held by Supreme Luxury Gold Club and
therefore under no circumstances shall Supreme Luxury Gold Club be held liable for
any fraudulent and unauthorised use of credit cards by third parties at the time of
payment.

4. Delivery of the products and related expenses
4.1 The products purchased shall be delivered to the address indicated by the Customer
in the Order within 24-120 hours of acceptance of the Order by Supreme Luxury Gold
Club, depending on the country of delivery, at the cost specifically indicated on the Site
prior to submission of the Order. Supreme Luxury Gold Club reserves the right to
accept or reject requests for delivery outside of Spain and Europe. In any event,
shipping costs and delivery times for deliveries to be made outside of Spain are subject
to change.
4.2 In cases of requests for delivery to countries outside the European Union, the total
price indicated in the Order and summarised in the Order Confirmation shall include
only indirect taxes (where applicable) and shipping costs. Accordingly, any customs
fees and/or duties for importation shall be borne by the Customer. The amount of such
duties and/or other taxes may vary from country to country depending on the Products
and/or their value. The Customer shall be solely liable for paying such duties and/or
taxes and hereby undertakes to pay them, where due, in addition to the price indicated in
the Order and confirmed in the Order Confirmation, in accordance with the laws in the
country where the Products will be delivered. The Customer should therefore contact
the customs authorities in his/her country in advance to verify the costs and any limits
on importation. The Customer acknowledges and accepts that ignorance of the costs,
charges, duties, taxes and/or levies set out in this Article 4.2 when an Order is placed
with Supreme Luxury Gold Club shall not constitute grounds for termination of this
contract and that under no circumstances may he/she charge such costs to Supreme
Luxury Gold Club.
4.3 The delivery times indicated by Supreme Luxury Gold Club shall be regarded as
merely indicative and not binding on Supreme Luxury Gold Club. Accordingly, delay
with respect to such delivery times, or delivery by means of subsequent partial
shipments, shall not entitle the Customer to refuse to accept such delivery and demand
compensation or indemnification. Supreme Luxury Gold Club therefore cannot be held
liable for any losses or damages suffered by the Customer due to delays in the delivery
of the Products unless such delay is due to wilful misconduct or negligence by Supreme
Luxury Gold Club. For the details of the methods of delivery of the Products, the
Consumer may visit the specific "Shipping" section.

4.4 The risk of loss or accidental deterioration of the Products shall be transferred to the
Customer when he/she or a third party designated by him/her other than the carrier
enters into material possession of the Products. However, the risk shall be transferred to
the Customer upon delivery of the Products to the carrier if the latter has been chosen
by the Customer, without prejudice to the Customer's rights vis-à-vis the carrier. For the
purposes of the transfer of risk, refusal or delay of acceptance of the Products by the
Customer [sic].
4.5 Upon delivery of the Products, the Customer shall verify that:
 the number of parcels delivered matches the number indicated in the transport
document;
 the packaging is intact, undamaged, dry and otherwise has not been tampered
with, including with regards to sealing materials (adhesive tape or metal straps).
Any damages to the packaging and/or the product or mismatches between the number of
parcels and the quantity indicated shall be noted immediately by adding a specific
annotation to the shipping document for the product to be returned to the carrier.
Any problems relating to the physical integrity, correspondence or completeness of the
products received must be reported within seven (7) days of delivery, according to the
methods specified in Article 7 below. In any event, the foregoing is without prejudice to
the provisions in the Customer's favour concerning the legal guarantee of conformity, as
set out in Article 6 below, and the right of withdrawal, as set out in Article 5 below.

5. Right of withdrawal - Notice
5.1 Pursuant to Art. 52 of Legislative Decree No. 206/2005, as amended by Legislative
Decree No. 21/2014, the Customer may withdraw from the Conditions and thus from
the contract of purchase for any reason, without the need to provide justification, and
without any penalty, within 10 (ten) business days of (i) when the Product is delivered
or (ii) if multiple Products are delivered separately with a single order, when the final
Product is delivered.
5.2 To exercise the right of withdrawal set out in Article 5.1 above, the Customer shall
send Supreme Luxury Gold Club a notice of withdrawal within the period indicated
above through the e-mail address info@supremeluxurygoldclub.com.
5.3 In the event of withdrawal, the Customer shall return the products, at his/her
expense, to Supreme Luxury Gold Club within 14 (fourteen) days of withdrawal, by
sending them to the address SUPREME LUXURY GOLD CLUB, CALLE
CABALLEROS 14, 29601, MARBELLA, MALAGA. The above deadline shall be
considered to be met if the Customer dispatches the products before the end of the
period of 10 (ten) days, regardless of the date on which the Products are then actually
delivered to Supreme Luxury Gold Club. The goods must be returned intact, with all
parts and in their original packaging (bags and packages), kept and used, where
appropriate, for the time strictly necessary to determine and verify their nature,

characteristics and size, according to due diligence, without any signs of wear and tear
or dirt, according to the conditions set out below:
 the right of withdrawal shall be applied to Products purchased in their entirety;
withdrawal cannot be exercised solely for a part of a Product purchased (e.g.,
accessories, complementary articles, etc.);
 in order for withdrawal to be possible, the Product must be intact and returned in
its original packaging, complete with all of its parts (including packaging and
any documentation and accessory items: labels, cards, tags, seals, etc.);
 shipping costs (and any customs costs, where present) for the return of the
Product shall be borne solely by the Customer.
 the Customer shall be solely liable for the shipment of returned Products, until
they are received by the warehouse indicated by Supreme Luxury Gold Club;
 in the event of damage to the goods during transport, Supreme Luxury Gold
Club shall inform the Customer thereof, in order to allow him/her to file a timely
claim with the carrier chosen by him/her and obtain the appropriate
reimbursement; the Product shall then be made available to the Customer and
the withdrawal request cancelled;
 Supreme Luxury Gold Club shall not be liable in any way for damages, theft or
loss that occur during or as a result of return shipment.
5.4 In the event of lawful, proper exercise of the right of withdrawal, Supreme Luxury
Gold Club shall refund the Customer the entire amount already paid, inclusive of
delivery costs, where incurred by the Customer to receive the Products, net of any
supplementary shipping costs set out in Art. 56, par. 2, of Legislative Decree No.
21/2014 (e.g., where the Customer has chosen a type of delivery other than the least
expensive type made available by the Site), within no more than 14 (fourteen) days
from receipt by Supreme Luxury Gold Club of notice from the Customer of the exercise
of the right of withdrawal, through a procedure for a refund of the amount debited,
using the same means of payment used by the Customer for the initial transaction,
unless otherwise agreed. In any event, the Customer shall not bear any costs as a
consequence of such refund. Supreme Luxury Gold Club may suspend the refund until
the Product to be returned is received or until the Customer proves that he/she has
properly dispatched the Product to be returned, where earlier.
5.5 The Customer shall be liable for a reduction in the value of Products due to use
other than necessary to determine their nature, characteristics and functioning.
Accordingly, if the Products returned are found to be damaged (e.g., with signs of wear
and tear, abrasions, scrapes, scratches, deformations, etc.), not to include all of their
components and accessories (inclusive of unaltered labels and tags attached to the
Product), or not to be accompanied by the enclosed instructions/notes/manuals, by the
original packing and packaging and by the warranty certificate, where present, the
Customer shall be liable for the reduction in the value of the Product and shall be
entitled to a refund of the residual value of the Product. The Customer therefore should
not handle the Products beyond the extent strictly necessary to determine their nature,
characteristics and functioning and should cover the original wrapping of the Products
with other protective packaging to keep it intact and protect it during transport,
including text and labels. Supreme Luxury Gold Club reserves the right to verify the
condition in which Products are returned due to the exercise of the right of withdrawal
and to inform the Customer by e-mail of any reduction in the value of the Products due

to handling other than as necessary to determine the nature, characteristics and
functioning of the Products, and to provide the refund set out in Article 5.4 above
reflecting the said reduction in value.

6. Claims and requests for information
6.1 Any claims or requests for information may be addressed to Supreme Luxury Gold
Club as follows: Supreme Luxury Gold Club Srl, Calle caballeros 14, 29601,
Marbella, Malaga. The costs of telephone calls will vary depending on the user's
telephone operator.

7. Privacy
7.1 Personal data collected due to the placement of the Order shall be processed by
Supreme Luxury Gold Club for the sole purposes of fulfilling the Customer's express
requests, in accordance EU 2016/679 and the privacy policy statement on the Site. Any
further processing shall only be performed with the Customer's express consent.
7.2 The Customer represents and warrants that the data provided to Supreme Luxury
Gold Club by placing the Order are truthful and accurate.
7.3 Please refer to the aforementioned privacy policy statement and the Privacy and
Cookie Policy of the Site for further information concerning the processing of the
Customer's personal data.
8. Force majeure
8.1 Under no circumstances shall Supreme Luxury Gold Club be liable for full or partial
breach of its obligations under this contract where such breach is caused by unforeseen
events and/or natural events beyond its reasonable control, including, without limitation,
natural catastrophic events, acts of terrorism, wars, popular uprisings, electrical power
outages, general strikes of public and/or private sector workers, strikes and/or
restrictions affecting the circulation of carriers and air travel.
9. Applicable law
12.1 The contract of sale set out in these Conditions and the performance of the said
contract are governed by the laws of Spain, setting aside the provisions on conflict and
the United Nations Convention on Contracts for the International Sale of Goods. If the
Customer - understood solely as a "consumer" as defined in the Consumer Code - does
not wish to initiate or participate in an alternative dispute resolution procedure, the court
in the Customer's municipality of residence or the Court of Malaga, at the Customer's
discretion, shall be competent for the resolution of the related disputes.
PRIVACY AND COOKIES POLICY

SUPREME LUXURY GOLD CLUB S.r.l. (hereinafter “Supreme Luxury Gold Club”)
is concerned about protecting your personal data and respecting your privacy.
Here is how we do it:
Our duty and your privacy:
This information concerns you if you are already a customer of ours, if you are
registered on our site, if you have signed up to our newsletter, or if you are visiting our
website.
TABLE OF CONTENTS:
- About us
- Our responsibility
- Your commitment
- When and how we collect your personal data
- The kind of data we collect
- What we collect your data for
- Use of the site and management of services
- Customer support
- Marketing
- Profiling
- What we mean by legal basis
- How we process your data
- Your choices and rights
- Where your data is kept
- How long we keep your data for
- Third parties who may process your data
- Cookie policy
About us:

As regards the management of your data concerned with registering with the site and the
sale of products, the data controllers are Supreme Luxury Gold Club S.r.l. Tax ID
Code/VAT No. ESB93569150 with registered offices in calle Caballeros 14, Marbella
(MA), which jointly handle your data on the basis of specific agreements about whose
essential contents we will gladly provide you with more information, should you require
it.
As regards the management of your data regarding promotional and marketing
activities, the data controller is Supreme Luxury Gold Club.
Our responsibility:
If you are already a customer, you are registered with or are simply visiting the
www.Supremeluxurygoldclub.com/shop site, or you have signed up to our newsletter,
we inform you that your data will be legitimately processed according to our decisions
regarding the procedures and aims of that processing.
Your commitment:
We would only ask you to read this policy carefully in order to be fully informed about
how we process your personal data.
”) is concerned about protecting your personal data and respecting your privacy.
Here is how we do it:
Our duty and your privacy:
This information concerns you if you are already a customer of ours, if you are
registered on our site, if you have signed up to our newsletter, or if you are visiting our
website.
TABLE OF CONTENTS:
- About us
- Our responsibility
- Your commitment
- When and how we collect your personal data
- The kind of data we collect
- What we collect your data for
- Use of the site and management of services
- Customer support

- Marketing
- Profiling
- What we mean by legal basis
- How we process your data
- Your choices and rights
- Where your data is kept
- How long we keep your data for
- Third parties who may process your data
- Cookie policy
About us:
As regards the management of your data concerned with registering with the site and the
sale of products, the data controllers are Supreme Luxury Gold Club S.r.l. Tax ID
Code/VAT No. ESB93569150 with registered offices in Calle Caballeros 14, Marbella
(MA), which jointly handle your data on the basis of specific agreements about whose
essential contents we will gladly provide you with more information, should you require
it.
As regards the management of your data regarding promotional and marketing
activities, the data controller is Supreme Luxury Gold Club.
Our responsibility:
If you are already a customer, you are registered with or are simply visiting the
www.supremeluxurygoldclub.com/shop site, or you have signed up to our newsletter,
we inform you that your data will be legitimately processed according to our decisions
regarding the procedures and aims of that processing.
Your commitment:
We would only ask you to read this policy carefully in order to be fully informed about
how we process your personal data.

Contact details
Your first name and surname, delivery and billing address, telephone number, email
address;
Identification data

Your IP address, your login data, browser type and version, time zone setting, plug-in
types, geopositioning information regarding your probable position, operating system
and related versions, etc.
Data relating to the use of www.supremeluxurygoldclub.com/shop
Your browsing path through the website www.supremeluxurygoldclub.com/shop
(Clickstream analysis), your displaying of products and services, load times and page
responsiveness, download errors, browsing time, behaviour and other actions, etc.
And what about sensitive data?
We do not collect any sensitive data that could concern you (i.e. personal data revealing
racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade
union membership, genetic data, biometric data, data concerning health or sex life or
sexual orientation).
What we collect your data for
We process your data only for specific purposes and, nevertheless, always when there is
a legal basis that will enable us to do so. Here is why we process your data:
Use of the site and management of services:
Your data is processed to allow registration on the Website, access to and supply of the
services reserved to users registered on the Website and sending via the Website of a
purchase order for the products available on the Website, with the consequent
conclusion of the related contract of sale, including any administrative and accounting
formalities. In this case, the legal basis is the contract and the legitimate interest.
Customer support
Communicating changes to our services, customer support via live chat, phone or email,
including the correction of any bugs. In this case, the legal basis is the contract.
Marketing
Your data is processed in order to send advertising material and newsletters, to provide
commercial information by telephone, SMS, email, and also using traditional methods
(e.g. sending catalogues by post), about promotional and sales initiatives of
www.supremeluxurygoldclub.com/shop to conduct market research and surveys on
customer satisfaction. In this case, the legal basis is your consent.
Profiling
With the sole aim of offering things, as far as possible, in line with your interests, we
will perform certain analyses on aggregate data but without conducting any profiling on
your specific habits. In this case, the legal basis is legitimate interest.
In any case there is absolutely no automatic decision-making process concerning you.

What we mean by legal basis:
Consent
This is the authorisation to process your personal data for a specific purpose.
You can change your mind whenever you like!
You can withdraw your consent at any time, by sending us an email to the following
address: INFO@SUPREMELUXURYGOLDCLUB.COM, or by clicking on the opt-
out key.
If you decide to withdraw your consent and there are no other reasons that authorise us
to process your personal data, we will stop processing it. Conversely, if another legal
basis were to authorise us, we would continue to process your data, still in compliance
with your rights.
Contract
Processing your data is essential for gathering information prior to a purchase and for
the performance of the relevant contract.
Legitimate interest
The processing of your data is possible on the basis of our legitimate interests or those
of third parties, provided that these do not predominate over your rights and your
freedoms. Legitimate interests may concern:
 gathering information from the way you behave on our website and/or
applications;
 delivering, developing and improving our services;
 allowing us to improve, customise or modify our services and offerings;
 checking on the effectiveness of our marketing campaigns;
 improving data protection.
How we process your data:
Data is processed mainly using electronic means, with the exception of product shipping
operations which may also be performed using manual procedures.
Your choices and rights:
Your choices
You can decide not to provide us with your data
In this case, you can continue to browse our website, but we will not be able to provide
you with any services without your personal data.
You can disable cookies by changing your browser settings

You can block cookies by setting your browser to prevent them from being stored. You
can also delete cookies directly through your browser settings. If you disable cookies,
you can still browse our website, but some of our services may not function properly.
To find out more, refer to our cookie policy.
You can ask us not to use your data for marketing purposes
Before starting to process your data, we will inform you about our intention (if any) to
use your data for marketing purposes, and (where appropriate) of the involvement of
any third parties. You can withdraw your consent to receiving promotional messages by
clicking on the appropriate link you will find in all our communications or by sending
an email to the following address: INFO@SUPREMELUXURYGOLDCLUB.COM
Your rights
You can always exercise your rights by sending us an email to the following address:
INFO@SUPREMELUXURYGOLDCLUB.COM
You have the right to access the information about you
This includes the right to ask us for further information about:
 the categories of data we process;
 the purposes of the processing;
 the categories of any recipients who may be provided with your data;
 the period that the data will be stored, or if that is not possible, the criteria used
to determine that period;
 the other rights regarding the use of your data.
We will provide you with the information within one month of receiving your request,
unless this adversely affects the rights and freedoms of other parties (e.g. the
confidentiality of another person or intellectual property) or if there are legal obligations
that prevent us from doing so. We will inform you if we are unable to meet your request
for these reasons.
You have the right to have your personal data rectified if it is inaccurate or not up
to date
You have the right to have your personal data erased (right to be forgotten)
You can ask us at any time to erase your personal data in our possession, if the storage
of your personal data is no longer required for processing purposes.
You have the right to transmit your data to another operator (data portability)
We will provide you with a copy of your data in an appropriate usable format, if you
wish to transfer it to another operator. If you request it and it is technically feasible, we
will directly transfer your data to the new operator. We will not make any transfer, in
the event that the portability of your data also involves the disclosure of personal data to
other individuals.

You have the right to object to us processing your personal data
You can at any time refer to the Supervisory Authorities to lodge any complaints you
may have. But before doing that, try contacting us first! We will be pleased to resolve
any issues regarding the processing of your personal data.
You have the right to object to the use of your data through automated decisions,
including profiling
We might use your data to identify information that may potentially be relevant for you
(for example, sending you customised e-mails based on your preferences that we have
detected). Otherwise, we will use your information solely to provide you with our
services.
We guarantee your rights even if we process your personal data on behalf of third
parties
If we process your personal data on behalf of third parties, we guarantee that any
requests made regarding the exercise of your rights will be provided to them without
undue delay.
What level of security do we adopt in order to process your data?
We guarantee that your data is processed with the utmost security: we have, in fact,
adopted physical, IT and organisational measures to ensure the protection of your data.
Nevertheless, we should remind you that:
 You provide us with your data at your own risk. We do everything within our
power but, unfortunately, as the way things stand, there is no 100% secure
means of data transmission.
 You need to keep your username and password safe at all times: you are the only
one who knows them.
 If you feel that you have suffered a data breach, we would ask you to contact us
immediately at INFO@SUPREMELUXURYGOLDCLUB.COM
Where is your data stored?
Your data is processed within the European Union and in the other data structures
managed by the third parties identified below.
As soon as you provide us with your personal data, you consent to it being transferred,
stored and processed by us.
If we needed to transfer and/or store your personal data outside the EU, you will be
properly informed of this. Also in this event, we will adopt all the appropriate measures
to ensure maximum data protection.
How long will we keep your data for?

We will stop active processing of your data within 12 months from the last use of the
service or the closure of your account, unless there are legal obligations (e.g. sales
invoices) that require us to keep your data for a longer period. As regards promotional
activities targeted at you (which you may ask us to stop at any time), we will keep your
data for a maximum of 24 months from the date you registered with the service.
Third parties who may process your data:
To run our online business we need to avail ourselves of third parties which host the
applications, communicate with our customers, manage emails, etc. Please be assured
that this kind of collaboration is provided by the best players in the market providing
this kind of service. We share your data with them only when this is necessary to ensure
maximum functionality of our services and in compliance with the security measures
and best practices described in this Privacy Policy.
For further information, contact us at this address
INFO@SUPREMELUXURYGOLDCLUB.COM
Cookie policy
We use cookies and other technologies in order to ensure that you can have the best
possible experience as you browse. Therefore, during your interaction with
www.divoboutique.com we will place cookies on your device to store a few pieces of
information, including your preferences and the type of device you use, thereby
ensuring that the site will function as efficiently as possible for you. You can change
your browser settings to refuse cookies at any time. Some cookies are automatically
deleted at the end of the browsing session (known as session cookies), while others
remain stored on the terminals (persistent cookies).
How can I block cookies?
You can block cookies by simply activating the setting on your browser that allows you
to refuse cookies being placed on your device. If you use your browser settings to
disable, refuse or block cookies (including the essential ones), part of our website will
not function completely. In some cases, our website may actually become inaccessible.
We should also inform you that if third parties use cookies, we do not have any control
over their use.
Thank you!
Thank you for reading this policy which we have tried to keep as simple, clear and
transparent as possible. All the same, we are always trying to improve, so if you have
any suggestions to make, please write to us at
INFO@SUPREMELUXURYGOLDCLUB.COM
This policy may change in the future: you will be notified of any changes via email, so
that you can have the fullest possible control over your data.